Matt, our COO, talks about our approach to service

We’re experienced accountants, and our advice and support is where we shine.

Like all good accountants, we take away the worry of keeping your company compliant with ever-changing legislation. But, we go much further than compliance. We’ve also built expert (and useful) pro-active advice into our service, based on our decades of experience helping clients thrive. This means that you can rest assured that not only is your company compliant, but it’s working as hard as possible for you. As well as our regular health checks and annual one-to-ones, our team are here to advise you, whenever you need us. If you’d like to grow your business, we will help you. If you’d like to talk tax, we’re ready. And if you just need some day to day help, we’re here for that too.

We’ve been named “Practice Excellence Pioneers” for our work in driving forward the accountancy profession.

We were delighted to win the “independent firm of the year” award at the prestigious British Accountancy Awards.

High quality, unlimited advice by phone and email

We’ll support you in a way that suits you best. If you prefer to talk things through, our service includes unlimited phone support. If email’s your thing, you’ll love our 4 working hour email SLA. And if you think both have a place, that’s fine too – we’re here for you.

Annual pro-active reviews keep your company working hard

As you approach your company’s year end, your accountant will arrange a one-to-one phone review with you. They’ll run through your company’s performance, suggest opportunities to make your company work harder and prepare you for any legislation changes ahead. We’ve focussed on making the review as useful as possible, so expect practical advice and tips, not jargon-filled accountant reports.

Sophie, one of our account managers, talks you through a quarterly healthcheck

Quarterly health checks keep you and your company compliant

Every quarter your dedicated account manager will run through a 100+ point health check. It’s designed to ensure you and your company are compliant with legislation, and allows any potential issues to be rectified before they become a problem. Our clients love the peace of mind that comes knowing that an experienced expert is regularly checking their accounts.

A team with reputation for brilliant personal service

We’re rebelling against call-centre style service by putting personal service at the heart of what we do. You’ll be looked after by a small team who’ll get to know you and your business, and you’ll be given a named point of contact. Our teams are accountable for client satisfaction and they have full permission to go the extra mile to do the best by you.

Even during lockdown our satisfaction and service levels haven’t slipped. Our teams are fully connected and you’ll regularly find them working together on Zoom or Slack to ensure our clients continue to receive the service they’re used to.

Like most companies, our team is regularly WFH at the moment, but we’re still delivering uninterrupted service to our clients.
inniAccounts are one of the best businesses we’ve ever worked with – and we can still say that after several years of using their service. The team themselves are efficient and proactive, which takes away the stress of worrying about running the accounts properly. Their recommendations over the years have saved us more than their fees, we’d never go anywhere else.
Excellent company who are always on the ball, upto date with current affairs impacting my business. Very supportive and helpful and clear in what they do and what they need to ensure I am on top of my business financials. Would highly recommend.
Peter SekhonVia TrustPilot

Ready to join, or have questions for us?

inniAccounts

We're a multi-award winning, innovative accountancy practice who use cloud technology to deliver an efficient, accurate and reliable accountancy service to contractors, freelancers and small businesses.

Stay in the loop

Get expert tips on tax savings, IR35 plus much more straight to your inbox every 6 weeks.

By clicking submit you agree to our privacy policy
‚Äč
AAT ACCA accountants

Company

inniAccounts Ltd
1 Derwent Business Centre
Clarke Street
Derby
DE1 2BU

Registered in England
06430290

Contact

Freephone
0800 033 7827

Calling from overseas
+441332 460 010

Contact us

Contact inniAccounts

Telephone

Freephone

0800 033 7827

Calling from overseas

+441332 460 010

Live Chat

Sorry, we're currently offline

Please note: at this time live chat can only be used for sales enquiries, not support

Start chat
×