What support do I receive from inniAccounts?

Our service includes the support you’d expect to receive from an accountant, you can read all about the scope of our service here.

Staffed by qualified accountants

We’re a recognised accounting practice and we’ve hand-picked a team of qualified accountants who are here to support you, alongside your dedicated account manager.

Getting help

With our knowledge hub and email & phone support from our team we’re confident you’ll have all the support you need. Our industry-leading knowledge hub provides you with a reference point for the majority of questions and key topics. In addition, you can contact our team via email, a secure online portal or by phone. We’ll keep track of our conversations and you can login at any time and view an archive of historic communication with us, so you don’t need to rummage through old emails.

Inclusive support

Unlike other accountants we don’t charge by the hour for support – it’s included in our service. In order to give the best possible support to all clients we do operate a fair usage policy and should you require more complex support then we may discuss additional services with you.