Matt Poyser Director of Customer Experience

Matt’s our customer champion. He helps every new client join inniAccounts and he’s always looking to improve the ways we help contractors and freelancers work smarter.

His process engineering skills are second to none; so the most complicated tasks are made as simple as possible for our customers. His pet hates are spreadsheets and having to spend time on paperwork, so setting up a market-leading online app that takes all the faffing out of managing business finances is why he bounces out of bed in the morning.

He’s great because…

He was a contractor for over 10 years before founding inniAccounts, where he concentrated his mix of engineering and business skills on finding ways to run a successful company. He’s obsessed with finding better ways of doing things, which keeps us moving forward. He loves to share ideas, knowledge and tools with contractors and business owners.

When he’s not helping customers…

Matt’s with his family, travelling or spending time outdoors camping and BBQing. He’s also rather partial to shiny new gadgets, technology and his home cinema.

"Matt sees everything both holistically and in-depth. Our clients love him because he's obsessed with delivering excellent customer service and is always looking for better ways to do things."